Historic Health Care Strike at Kaiser Permanente Highlights Short-Staffing Crisis
Introduction
On October 4, 2023, 75,000 nurses, pharmacists, and other health care workers at Kaiser Permanente hospitals across the United States walked off the job in a historic strike. This strike, organized by various unions representing the workers, aims to draw attention to the staffing shortage crisis that has been exacerbated by the COVID-19 pandemic. The impact of this strike on patients, the reasons behind the walkout, and the ongoing negotiations between the unions and Kaiser executives will be discussed in this report.
The Scale of the Strike
With more than 75,000 workers participating, this striking event is considered the largest health care strike in U.S. history. Nurses, emergency department technicians, pharmacists, and other vital staff members in California, Colorado, Washington, Oregon, Virginia, and Washington, D.C. have taken part in the walkout. Kaiser Permanente, a prominent nonprofit health care provider serving nearly 13 million patients, has been significantly affected by this demonstration.
Impact on Patients
Although Kaiser has assured patients that hospitals and emergency departments will remain open and staffed by physicians and non-striking personnel, the strike will likely result in the rescheduling of non-emergency and elective services. The organization has also expanded its network of pharmacy locations to ensure patients can access medication, even if outpatient pharmacies temporarily close. Inpatient pharmacies will remain open during the strike. Approximately 60% of Kaiser employees, including doctors, are still working during this period.
The Short-Staffing Crisis
This strike follows a wave of worker demonstrations across various industries. The health care professionals at Kaiser are frustrated with the short-staffing crisis that has led to challenging working conditions and a decline in the quality of patient care. According to Kaiser data provided by the unions, around 11% of union positions were vacant as of April 2023. The unions argue that this shortage is driving healthcare workers away and ultimately compromising patient care.
Caroline Lucas, executive director of the Coalition of Kaiser Permanente Unions, emphasized that health care workers are passionate about their profession and the well-being of their patients. However, they cannot continue to work in environments where they are unable to deliver the best care possible. The unions allege that Kaiser has engaged in unfair labor practices by refusing to engage in meaningful negotiations to address the staffing crisis, an accusation that Kaiser denies.
Workers’ Motives
Kaiser has urged workers not to strike, citing potential harm to patients. Nevertheless, many employees feel compelled to join the strike due to the existing staffing shortages and their belief that Kaiser is neglecting both patients and staff. Brooke El-Amin, a long-time Kaiser employee, stated that patient care is already suffering, and the strike aims to pressure Kaiser to improve the quality of care in the long run. While workers acknowledge the potential short-term impact on patients, they believe that better pay and conditions will ultimately attract and retain more workers, easing the staffing shortage crisis.
Ongoing Negotiations
The strike occurred after the collective bargaining agreement between Kaiser and the coalition of unions expired on September 30, 2023. While progress has been made regarding outsourcing and subcontracting protections, the unions and Kaiser executives remain far apart on key sticking points, including wages. A tentative agreement has been reached on a 40% increase to an education fund that supports additional training for employees. However, the coalition is seeking a nearly 25% pay raise for all members, along with improved benefits for retirees.
Kaiser has countered with raises ranging from 12.5% to 16% over four years and claims to be close to reaching its goal of hiring 10,000 more union roles to address vacancies. The organization asserts that staffing shortages and burnout are challenges faced by the entire healthcare industry, not just Kaiser, and highlights that its compensation and benefits packages are superior to most. However, the unions argue that substantial wage increases are necessary to encourage workers to stay at Kaiser.
Conclusion
The historic strike at Kaiser Permanente hospitals highlights the critical issue of short-staffing crisis in the healthcare industry. While Kaiser continues to ensure patient care during the strike, the impact on non-emergency and elective services cannot be ignored. The unions’ demand for better pay and working conditions reflects their commitment to providing quality care to patients. As negotiations between the unions and Kaiser executives continue, finding a mutually beneficial solution is crucial to address the staffing shortage crisis and uphold the well-being of both healthcare workers and patients.
<< photo by Mingwei Lim >>
The image is for illustrative purposes only and does not depict the actual situation.